7.2
Total Score

Itstore Ireland Review

Online Store Quick Facts

Website

Contact Number
00353 (0)45 486299
Email
info@itstore.ie
Contact Page
Rating Score
Itstore Ireland Review
Price
5
Delivery Policies
9
Payment Method
7
Returns and Exchanges
8
Customer Service
7
Submit your review
Editor's Review

Itstore has been in the business for 30 years dealing in IT services, and they have a glimpse of what people need in their IT purchases, the quality needed and after-sales services. Operating in Ireland, there is a huge range of products to choose, from memory cards to servers, networking and modern presentation devices and they are all obtained from the best manufacturers. The site is very easy to use, a recommendation from most of the customers who have accessed it. It’s easy to browse through the product catalogue, compare the prices and to place an order. The company is situated in Ireland where it is registered and operates.

5

PRICE

Itstore.ie pricing does not offer much and products are priced with variations in VAT. There are no discount deals offered on the site which is a minus when compared with the competitors. No price matching for the featured products, though, the products offered are of high quality. The customers can attest to this although no much saving is guaranteed when shopping here. The site should capitalise on this part.

9

SHIPPING

Delivery plans are kept simple, and customers are happy with the handling of the process. All orders have a charge rate of €5 for any shipping regardless of the nature of the product. All orders placed before 15:00 hours Monday to Friday are handled the same day and delivered within 1-2 business days. Anything ordered during the weekend or holiday is processed on the next working day.

7

PAYMENT METHOD

Secure payments are made through Stripe and PayPal. They don’t charge a transaction fee.

8

RETURNS

Returning a product to ITStore.ie is possible under the following conditions:

  • Right of withdrawal – cooling off.
  • DOA, Dead on Arrival.
  • Repair or replacement within the applicable warranty period.
  • Delivery of a wrong product.

Instructions when returning – simply email ITStore.ie at returns@itstore.ie with the following information: name, contact number, order number, the product number of the item to be returned, an address and preferred collection day.

The support team will respond to arrange for collection. If your product has defects, you will be assisted in troubleshooting before collecting the product.

7

CUSTOMER SERVICE

Customer service is always available, and customers who have contacted the Itstore team have gotten the right responses. You can contact through the email at info@itstore.ie or call on +353 45 486299 if you have any questions for the company. The service staff is available from Monday to Friday between 9 am and 5 pm. Collections can’t be arranged on weekends or bank holidays.

SUMMARY

Itstore is one place for all the IT support that you may need, and the team is always more than ready to help. A huge range of products are offered, but the pricing is not the best when compared to other sites. The handling of delivery and returns is good according to many customers though some complain that the time is limited.

User Review
We will be happy to hear your thoughts

      Leave a reply

      Price Ireland