7
Total Score

Currys Ireland Review

Online Store Quick Facts

Website

Contact Number
01 8781640
Email
websales@currys.ie
Contact Page
Rating Score
Currys Ireland Review
Price
8
Delivery Policies
7
Payment Method
7
Returns and Exchanges
6
Customer Service
7
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Editor's Review

Currys is an online store that deals with electronics of all kinds and does delivery services across Ireland. When it comes to choice, the site is spoilt from home electronics to laptops, entertainment and much more. The private company in Ireland has been in the market for some time though not yet reflected in the company’s history. It is well received in the market that has already been flocked with other distributors but the quality of products makes it win in many decisions made by the customers. The website is stocked up with devices of all kinds in several broad categories, and they have varying prices depending on the make and purpose. It is easy to spot a product that you need in your activities or while at home.

8

PRICE

There are many products offering discount deals which lower the prices to a pocket-friendly state. However, not all goods are cheaper when compared to other sites that compete with Currys in Ireland. Price matching with other locations is not yet, but the prices on the valuables attract better deals for customers willing to make an order. The customer has better chances of saving money on purchases with a wide variety. Some of the goods come with free gifts which is one of the many things commented.

7

SHIPPING

The company has a delivery team, ‘Knowhow delivery team’ which is responsible for making sure your order arrives safely and as expected. Bulky options can be dealt with even a 39-inch screen and the better part; they can recycle old products and get off your packaging for free. Small products are handled by a different team, DPD. There is no delivery beyond Ireland boundaries, and this counts those living on the islands. Knowhow team delivers between Tuesday and Saturday 8 am to 6 pm in most of the areas except for Donegal where they do it once. The delivery takes a minimum of five days and maximum seven days depending on the place. Small items start their delivery process at 9 am to 6 pm in mainland only with a range of 3-5 working days for the delivery

On the eve of delivery, a customer is called to be informed of the delivery schedule and 30 minutes before the delivery arrives at your place. If an installation is needed, it can be done at a fee depending on the work.  Delivery charges are €19.99 for an entire order no matter the number of purchased items. No free shipping but for small items, costs start from € 4.99, and they apply to online purchases only. Customers are always happy with the process especially those whose locations are easy to target. Knowhow team will also help you track the order, and a link is provided on the site and guidelines to follow.

6

PAYMENT METHOD

The site is cautious about the security of money exchange, and qualified methods involve a MasterCard and a Visa. Only Irish registered cards are acceptable, and there are no options for cheques or cash. A customer is requested for authorisation after submitting card details and eventually get an e-receipt when ‘processing the order’ starts. Cases of delays are minimal and for card payment tips, visit payment options below the page to see how to get authorised.

7

RETURNS

In case you need to return a product for whatever reason, it is possible for 21 days after the delivery day as long as the package is intact. Refunds are processed if you notify the team within the first 14 days after delivery which has raised complaints from customers due to delay in return and the timing. The goods must as new as they had been sent and other free items that accompanied the product. Sealed items should remain sealed for activation software cards, the silver strip at the back should remain intact.

Should you get a fault problem, first read the troubleshooting tips on the products manual to see if the error is standard. For PCs and other entertainment equipment, visit knowledge bank at KnowHow.com for expert support although some of the critical issues don’t get a solution right away. If the problem is unsolvable, take the product to the local collection store and don’t forget the receipt or email the team at websales@currys.ie. There is refunding if the problem is reported within 21 days.

7

CUSTOMER SERVICE

The client’s care has a good feedback for those who have used it, especially during the day. For online cases, you can contact the support centre at websales@currys.ie. Provide a number and name along with any other relevant information for a faster feedback. Most customers don’t get any response if they neglect the providing the additional details. For business enquiries, email at business.sales@DixonsCarphone.com or call on 01 8781640. Letters can be addressed at DSG Retail Ireland Ltd, Unit 9A, The Park, Carrickmines Dublin 18. Also, find a nearby supplies store and consult the attendant and for technical support, call the Knowhow team on 1890 818 575. The team is available Monday to Friday 8 am to 8 pm, and Saturdays from 9 am to 6 pm. Sunday and public holidays, 10 am to 5 pm.

SUMMARY

If you are in Ireland and need electronic devices at your doorstep with civil charges, Currys will do it efficiently with the modes at its disposal.

Pros

  • Faster delivery within Ireland.
  • A wide variety of products.
  • Major discount deals.
  • Friendly customer service.

Cons

  • Limited payment methods.
  • No international delivery.

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